Returns & Exchanges
At d'Alba official home, we want you to experience the full luxury of our white truffle skincare. If you are not completely satisfied with your purchase, you may return or exchange eligible products within 30 days of delivery.
Initiate Request
Log into your account or use our guest portal to select the items you wish to return and provide a reason for the request.
Package Securely
Place the items in their original packaging, ensuring all premium seals and gift components are included to qualify for a full refund.
Ship Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Refund
Once our quality control team inspects the returned products, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing